Management System Certification
As an organisation, we take quality & customer satisfaction very seriously. Therefore, our team at Kerfoot have developed an Integrated Management system to comply with the rigorous requirements for domestic & international standards for certification in the following standards:
- ISO 9001:2015 – Quality Management
- ISO 14001:2015 – Environmental Management
- AS/NZS 4801 – Workplace Health & Safety
Kerfoot is now internationally recognised for its management systems. Our customers can trust in our ethical practices & risk management. These standards are pertinent to our business because of our continuous development & improvements in the following areas:
- Customer service
- Project outcomes
- Client satisfaction
- Environmental impact
- Energy saving solutions
- WHS policy and objectives
Our endeavours in each facet have been recognised with this certification. These standards are in place for the benefit of clients, staff and the community. With this international recognition, we will continue to evaluate our processes and strive to provide services that exceed customer expectations. We are dually interested in minimising our impact on the environment. With the ISO 9001:2015 and ISO 14001:2015 certification, Kerfoot has committed to an international service standard.
The AS/NZS 4801 accreditation is in place for the benefit of our employees. The standard dictates the requirements for an effective Workplace Health & Safety management system. With our adherence to this standard, Kerfoot employees are provided with a safe working environment and continuous risk management.
At Kerfoot, we are committed to exceeding industry standards. We would like to take this opportunity to thank our customers, suppliers, and employees for many successful years of support and collaboration in this industry. Without your contribution, our business would not be where it is today.
We have been certified by DNV GL for our management system certification.
Quality Management System
The ISO 9001:2015 is a standard that outlines the requirements of a quality management system in a business. A quality management system refers to the processes a business uses to maintain and improve customer experience and satisfaction. The certification process has a strict customer focus and ensures that applicable businesses put their customers first.
When Kerfoot achieved ISO 9001:2015 certification, it meant that our business had met the following key criteria:
- An organisation must prove an ability to consistently meet customer and statutory standards in their supply of goods and services.
- An organisation must aim to improve client experience and satisfaction through an effective quality management system. This includes assessing the system and making improvements according to consumer requirements and statutory standards.
At Kerfoot, we have a quality management system in place for the benefit of our clients. This system has been developed to ensure our goals as an organisation are being met. Our approach includes a continuous focus on the diverse Kerfoot client base and improving processes to meet their needs. Customer satisfaction is a priority and we are pleased that our focused efforts are now recognised.
Our certificate is valid for the provision of supply, installation, maintenance, and integration of commercial electrical services for the following activities:
- Project design and estimating
- Service & maintenance
- Office renovations & refurbishments
- Major projects & infrastructure
- Data & communications
- Integrated technology
- Project management
- Industrial controls & installation
- Mechanical & electrical works as a part of our ISO 9001:2015 certification, we have committed to maintaining our management systems in accordance with the requirements of the current standard. Our team will be subject to periodical assessments to ensure our certification remains applicable and continue to implement management strategies that benefit consumer satisfaction.
Environmental Management System
The ISO 14001:2015 is a standard that outlines the requirements for an organisation’s environmental management system. An environmental management system refers to the processes and strategies a business has in place with the aim of conservation and protection. The system must involve documentation of an organisation’s environmental efforts and plans for maintaining environmental strategy throughout the business. The goal of enhancing environmental performance is a key factor in this certification.
When Kerfoot attained ISO 14001:2015 certification, it meant that our business had met the following key criteria:
- The business has a system in place that encourages enhancement of environmental performance.
- The organisation is compliant with environmental obligations.
- The company achieves its environmental objectives.
We are proud that our longstanding environmental efforts have been recognised. With this official certification, we can continue to invest in environmental solutions and encourage eco-friendly projects. At Kerfoot, we are passionate about sustainability. Our approach includes taking on projects that are environmentally conscious, providing energy saving solutions for clients, and encouraging awareness in our peers.
We are involved in the following environmental initiatives. You can find out more about our accreditation and environmental membership via the accreditation page.
- EcoSmart Electricians
- Cm3 Verification
- Green Building Council of Australia Members
- FluoroCycle Scheme
As a part of our ISO 14001:2015 certification, we will ensure our environmental management system is maintained according to the requirements of the current standard. We will continue to search for opportunities to improve our organisation’s environmental impact, and monitor our efforts accordingly. Our team will undergo periodical assessments in order to maintain excellent environmental management system standards.
Workplace Health & Safety
Kerfoot’s ISO 45001 Certified OHSMS system also referred to as WHS/SMS or IMS system gives Kerfoot and its stakeholders the confidence and structure to provide a safe and healthy environment by preventing work-related injury and ill health, as well as proactively improving our WHS performance.
ISO 45001 is an international standard that outlines the requirements with guidance for development and implementation of Occupational Health and Safety Management Systems (OHSMS).
Kerfoot’s WHS management system enables Kerfoot to continuously improve Health and Safety, eliminate hazards, minimize risks and take advantage of OH&S opportunities. The intended outcomes of Kerfoot’s WHS system are continual improvement, compliance with legal and other requirements and achievement of our OHS Objectives.
At Kerfoot we value our staff, subcontractors and all our stakeholders. The safety of our employees is essential and without compromise. The WHS Management system certification confirms our ongoing attention to our Safety Management System. We ensure our employees have access to ongoing training and support so that Kerfoot projects continue to be consistently safe and seamless.