Enterprise Management System (EMS)
Our EMS provides real time information to both office and field staff through a range of mobile communications systems. All business functions and customer interactions are managed through this critical business tool to ensure all commitments are handled promptly and efficiently in line with our commercial agreements.
For Project Management, our state-of-the-art EMS documents the entire project including major and critical components requiring ongoing service and maintenance.
Our Service Centre supports all Kerfoot post installation service requirements including:
- Service or Emergency Breakdown logging
- Progress updates
- Access to technical support
- Notification of planned maintenance
- Access to maintenance outcomes and reports
- General customer service and enquiry support
Our advanced EMS is the cornerstone of our quality processes and procedures. Developed with the future of the business in mind, the management of our system is handled by a fully equipped team, plus our processes and procedures are regularly incorporated into our customers’ Quality Systems.
Health and Safety Systems – Our Health and Safety Policy covers all aspects of Kerfoot operations, with regular audits conducted to ensure compliance by staff and contractors.
Environmental Practices – Kerfoot is committed to environmental best practice as part of its obligation both locally and globally to current and future generations.
Service Hotline 24/7 – 1300 850 869
Our Service Centre co-ordinates and dispatches technicians through our mobile field service system. Our customers receive a rapid response with safety as our highest priority.
Contact us on 1300 850 869 or fill in the Contact Us Form to enquire about our services today.